Processes & Quality


In the aerospace industry, certification required by clients in accordance wih industry standards such as the DIN EN 9100 or the regulatory approval as a corresponding aviation company represents a significant barrier to market entry. For market access and thus the success of a company, certification or regulatory approval of the company is a basic prerequisite. In order to be approved by aviation authorities such as EASA or to receive a certificate from accredited certification companies such as TÜV, DEKRA, DGQ, etc., specific requirements for the operational processes and the structure of an organisation must be met. Obtaining the required certificate or regulatory approval is often associated with an allocation of significant resources.

Our experts are experienced in managing and supporting certification or approval processes. We build your Quality Management System, shape your Design Assurance System audit proof and write your processes application-oriented. We know the critical factors for the certification and approval of your organisation and are happy to guide you on your way to becoming an approved aerospace company.

We help our clients develop the knowledge needed to apply and implement applicable standards and laws. Together, we design internal company processes in a way that meets requirements and is suitable for practical use.

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Quality Management

Whether your organisation develops, produces or maintains products for the aerospace industry, the ISO 9001 “Quality Management Systems” or the adapted aerospace version EN 9100 “Aerospace Quality Management” are the minimal requirements needed to operate as a supplier in the aerospace market.

To support your organisation in the certification according to ISO 9001 and EN 9100 we provide the following services:

  • GAP Analysis regarding ISO 9001 and EN 9100 Certification
  • External Audits of ISO 9001/EN 9100 Quality Management Systems

  • Creation and Completion of Compliant Quality Management Processes
  • Establishment of Risk Management Systems
  • Establishment of Systems for Supplier Selection and Control
  • Preparation of the ISO/EN Audit for Certification

Regulatory Approvals

The design, production and maintenance of aeronautical products is strictly regulated by international agencies such as the FAA (Federal Aviation Administration) or the EASA (European Union Aviation Safety Agency). Similar regulations apply to suppliers of military aircraft components. In Germany the relevant civil regulatory authorities are the EASA and the LBA (Luftfahrt-Bundesamt). For military aviation the responsible authoritites are the LufABw (Luftfahrtsamt der Bundeswehr) and the BAAINBw (Bundesamt für Ausrüstung, Informationstechnik und Nutzung der Bundeswehr). These ensure the implementation and compliance with civil laws and regulations such as EASA Part 21 as well as the military standards DEMAR 21/ DEMAR 145.

  • EASA Part 21J - Approval as Design Organisation
  • EASA Part 21G - Approval as Production Organisation
  • EASA Part 145 - Approval as Maintenance Organisation
  • DEMAR 21 - Approval for Design and Production Organisation
  • DEMAR 145 - Approval for Maintenance Organisations

Processes Management

Creating compliant, efficient and at the same time practical business processes requires know-how and experience. Our know-how accelerates the creation phase, helps to avoid common mistakes and reduces the need for resources. Together with you, our experts create processes or complete process management systems for your organisation.

  • Design Organisation Handbook

  • Production Organisation Handbook

  • Maintenance Organisation Handbook

  • Quality Management Handbook

  • Product Development Process

  • Configuration Management Process

  • Requirements Management Standard

  • Production Process

  • Acceptance/Inspection Process

  • After Sales and Customer Service Process

  • Project & Risk Management Process

  • Supply Chain Management Process

  • Human Resources Process

  • Safety Process

  • Quality Assurance Process

  • Management Review Process

  • Control of Nonconforming Outputs Process

  • Calibration of Testing Measuring Equipment Process

  • Handling, Storage and Packing Process

Process Management Beyond Documents – PMBD

Process Management Beyond Documents, PMBD for short, is a wiki-based process management tool. PMBD enables information on an organisation’s processes to be made available centrally and barrier-free via a browser. The integrated requirements and compliance management enables efficient auditing of processes. The linking of relevant information, such as requirements and processes, enhances the usability of PMBD.


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Phone: +49 8856 903 45 30